Information Structure
How to configure the information structure of your platform?
It is a tree structure of brands, products, campaigns, topics and features (entities) that you have to build in order to organize captured comments for a la...
Fri, May 12, 2017 at 12:58 PM
As said in the article “information structure - what is it?, Brands, Products and Campaigns are entities that together form your information structure tree ...
Thu, Dec 18, 2014 at 4:27 PM
Process:
Click on + New Topic or Feature.
Type the Topic or Feature name.
Enter positive terms to collect comments containing tho...
Tue, Nov 11, 2014 at 3:15 PM
Unlinked product / campaign
An unlinked product or campaign doesn't need the brand's name to be recognized, so they can capture information on th...
Tue, Nov 11, 2014 at 3:17 PM
Rules:
Terms should be entered one by one. The system will search for comments containing that term only.
If you enter several terms at on...
Thu, Dec 18, 2014 at 4:28 PM
How?
To connect a specific source or search term, into a brand, product or campaign, drag the source or term you want, from the left side panel and drop ...
Thu, Dec 18, 2014 at 4:28 PM